REturn to sender

Return Policy

  • Jewelry pieces may be returned for exchange (when available), credit, or full refund within 7 days of receiving your shipment, excluding custom and special orders.

  • Please note that items can only be returned once return confirmation is made.

  • It is important to note that shipping and insurance fees are non-refundable, and return shipping fees are paid by the client.

  • For a return to be processed successfully, all goods must be in perfect condition, unworn, with the original packaging intact, and include the purchaser's information or order number.

  • Claims regarding damaged or defective goods must be made within 12 hours of receipt of merchandise.

  • Rings that have been sized, custom orders, altered pieces are non-returnable.